We help healthcare businesses grow and operate better on Salesforce — and we measure our success by the outcomes our clients achieve.
Zime is a Salesforce consulting partner founded in India in 2019. We implement Health Cloud, Sales Cloud, Service Cloud, Agentforce and custom Salesforce Platform solutions for digital health and telemedicine companies, diagnostic labs, pharma and API manufacturers, distributors, health insurers and providers in India, the United States and the Middle East.
Zime was founded by a team that had spent years building technology for healthcare and enterprise organisations. We kept seeing the same pattern: healthcare businesses bought powerful platforms, but implementations were designed around software features rather than patient, member and partner journeys — and too little attention went to whether the business actually improved.
So we built Zime around outcomes. We focus only on healthcare and life sciences, and we design every solution around the business result it is meant to improve.
Across their careers, our leaders have spent decades solving operational challenges at leading businesses such as Abbott, AbbVie, Takeda, MetLife, Aon, Mercedes-Benz and Syngenta. That experience shapes how we work with every client today.
Healthcare is all we do. Our teams have delivered Salesforce for health insurers, digital health and telemedicine companies, labs, pharma manufacturers and distributors.
Zime’s leadership team brings more than 90 years of combined experience in consulting, technology services and Salesforce delivery, and a founder stays involved in every engagement.
Every solution we design is tied to a business outcome — faster enrollment, quicker turnaround, stronger adoption — and built so leaders can see the impact.
We start every conversation with the result the business wants to achieve, then shape Salesforce around it.
Turning more enquiries into enrolled, engaged members.
Growing referrals and getting reports to patients faster.
Seeing what actually sold, and settling claims faster.
Responding to every enquiry and following up after care.
Experienced leaders who stay close to every client, supported by our 30-person delivery team.
Saurabh has more than 25 years of experience in consulting and technology services. A two-time technology entrepreneur, he brings expertise in offshore operations, consulting, sales and strategic alliances, and has held leadership roles at Exult, Capgemini and Aptara.
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Meenal has 25 years of experience working with late-stage startups and enterprises to build full-stack products. She brings deep experience in designing products used by sales, support and product commissioning teams. Before Zime, she worked with several startups through consulting teams in India, and at Cognizant and Encora.
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Siddhesh has 20 years of experience and holds 25 Salesforce certifications. He works hands-on across the full Salesforce lifecycle, from discovery and solution design to delivery, and has worked at Salesforce, Mercedes-Benz and Infosys.
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Priyanka has more than 25 years of experience in learning, development and process consulting. She brings a hands-on, outcome-driven approach to business transformation, with experience at Exult, Infosys, Fujitsu and NIIT.
LinkedIn →We start from the patient, member or partner journey, never from the feature list.
We judge our work by the difference it makes to the business.
We recommend the smallest licence set and scope that will do the job.
Documented, maintainable solutions your team can own and extend.
Schedule a free 30-minute consultation. Tell us the outcomes you're working towards, and we'll show how Salesforce could support them.
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