Digital health & telemedicine
Enrollment, appointments and member programs across markets.
Learn more →Salesforce in APAC
Salesforce healthcare partner for APAC businesses
Healthcare providers, digital health companies, diagnostic labs and life sciences teams across APAC can work with Zime to shape Salesforce around local patient journeys, service operations and commercial workflows.
What We Do
Zime helps healthcare and life sciences businesses across APAC plan Salesforce solutions for patient and member services, digital health enrollment, lab referrals, provider operations and commercial teams. Each engagement is scoped around the markets, languages, existing systems and data requirements involved.
Who we support
Healthcare businesses in APAC
Hospitals & clinics
Patient intake, referrals and follow-up coordination.
Learn more →Diagnostic labs
Referrer relationships, collection and result communication.
Learn more →Pharma & life sciences
Account engagement, field operations and distribution workflows.
Learn more →Salesforce partners
Healthcare delivery support for partner-led projects.
Learn more →How we deliver
Salesforce shaped around local workflows
Market-led discovery
Map shared processes and local differences before shaping the Salesforce solution.
Connected patient journeys
Coordinate enrollment, appointments, service requests and follow-up across teams.
Integration planning
Plan connections to the portals, clinical systems and business tools already in use.
Localized communication
Shape forms, templates and service journeys around the languages and channels in scope.
Designed in from the start
Regional requirements
Market-specific data governance
Review consent, access, retention and data flows with the local compliance team for each market.
Data residency and hosting
Compare project requirements with available Salesforce hosting options; availability varies by product and market.
Frequently asked questions
Which APAC markets can you support?
We scope each engagement country by country. Share the markets you serve, and we can assess the workflows, integrations, language and data requirements involved.
Can Salesforce support multiple markets?
Yes. A Salesforce solution can use shared processes where they fit and market-specific forms, communications and workflows where needed. The scope depends on your Salesforce products and local requirements.
How do you approach privacy and data residency?
We review consent, access, retention and data-location requirements with your team. Salesforce hosting options vary by product and market.
Which Salesforce products are relevant to healthcare teams?
Health Cloud, Service Cloud, Sales Cloud, Agentforce and the Salesforce Platform may be relevant, depending on the workflows. Not every project needs every product.
Can you work with our existing Salesforce partner?
A direct or partner-led delivery model can be scoped around your project, team and existing Salesforce relationships.
Let's talk about your healthcare workflows.
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