Service · Managed Services

Salesforce managed services for healthcare

Keep Salesforce working for your business after go-live — with a team that handles support, enhancements, releases and adoption, and reports on outcomes every month.

Illustration of a managed services screen built on Salesforce
What We Do

Zime provides Salesforce managed services for healthcare businesses: day-to-day admin and user support, enhancements, release management, org health checks, integration monitoring and adoption reporting. The focus throughout is on adoption and business outcomes.

What’s covered

Admin & user support

User access, reports, fixes and how-to questions.

Enhancements

New fields, automations and features in planned releases.

Release management

Salesforce seasonal releases assessed and tested for you.

Org health checks

Security, performance and technical debt reviewed regularly.

Integration monitoring

Integrations watched and fixed before users notice.

Adoption reporting

Usage and outcome dashboards for leaders.

Tied to outcomes

Outcomes we design for

Every engagement is shaped around the business outcomes that matter to you. Technology is the enabler; these results are the goal.

Service levels met
User adoption
Backlog delivered per month
Incidents and repeat issues

Managed Services: FAQs

What does Salesforce managed services include?

Admin and user support, enhancements, release management, org health checks, integration monitoring and adoption reporting.

Can you support a Salesforce org you didn’t build?

Yes. We get to know your org and your goals, then take over support and improvements.

How do managed services support business outcomes?

By keeping Salesforce aligned with how the business changes: improving adoption, removing manual work and adding capabilities where they make the most difference.

Get more value from your Salesforce org.

Schedule a 30-minute consultation with our team.

Schedule Consultation