Hospitals & clinics
Patient intake, scheduling and international patients.
Learn more →Salesforce in Middle East
Salesforce healthcare partner for the Middle East
Providers, health tech companies and Salesforce partners across the UAE, Saudi Arabia and the wider GCC work with Zime for healthcare-experienced Salesforce delivery — directly or under a partner’s brand.
What We Do
Zime serves healthcare organisations and Salesforce consulting partners in the Middle East, including the UAE and Saudi Arabia. We implement Health Cloud, Sales Cloud, Service Cloud and Agentforce for providers and health tech companies, and act as a white-label delivery partner for system integrators — with bilingual Arabic–English journeys and data handling designed for regional regulations.
Who we support
Healthcare businesses in Middle East
Digital health
Enrollment, teleconsults and member programs.
Learn more →Pharma & distribution
Key accounts, distributors and orders.
Learn more →Salesforce partners
White-label healthcare delivery pods.
Learn more →Labs
Referrals, collection and report communication.
Learn more →How we deliver
Salesforce shaped around local workflows
Direct or through partners
Work with us directly, or through your Salesforce partner with Zime delivering under their brand.
Arabic and English
Bilingual, right-to-left-ready templates, portals and messages.
Regional healthcare experience
Solutions for providers, health tech companies and partners across the GCC.
Healthcare accelerators
Proven healthcare foundations for intake, scheduling and care programs.
Designed in from the start
Regional requirements
UAE and Saudi data protection laws
Data handling designed with your compliance team for the UAE and Saudi personal data protection laws.
Health data and residency
Regional health data requirements reviewed at design stage, with Salesforce data residency options where available.
Frequently asked questions
Do you work directly with clients or only through partners?
Both. We work directly with providers and health tech companies, and as a white-label delivery partner for Salesforce consulting firms in the region.
Do you support Arabic?
Yes. Salesforce supports Arabic, and we configure bilingual templates, portals and communications, including right-to-left layouts.
How do you handle data residency?
We review residency requirements at the start of every project and recommend Salesforce hosting options that meet them where available.
Which countries do you cover?
The UAE, Saudi Arabia and the wider GCC.
Can Salesforce manage international patient enquiries?
Yes. International patient enquiries, treatment quotes and travel coordination can be managed as a tracked journey in Salesforce.
Let's talk about your healthcare workflows.
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