Healthcare accelerator

Lab Management System

Connect referrals, home collection and report communication around your laboratory information system — so the business around the lab runs as well as the lab itself.

Diagnostic labsPathology chainsCollection-centre networks

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Illustration of a lab operations screen built on Salesforce

What We Do

Lab Management System is a Zime accelerator on Salesforce that connects referrals, home collection and report communication around a lab’s LIS. It is designed to grow referrals and improve turnaround and patient experience.

What business challenge does it address?

Labs run strong testing operations, but referrals, collection logistics and patient communication often depend on spreadsheets, phones and memory. That limits growth and frustrates patients and doctors.

Little visibility of which doctors refer, or have stopped

Home collection slots missed or double-booked

Patients and doctors chasing report status

What it brings together

The business around the lab, connected

Grow referralsA clear view of referring doctors, clinics and corporate accounts.

Run collection smoothlyHome collection organised without double-bookings.

Communicate resultsPatients and doctors kept informed as reports become ready.

Built on Salesforce Sales Cloud and Service Cloud

Tied to outcomes

The business outcomes it is designed to improve

Technology is the enabler. These are the results Lab Management System is shaped around.

Active referrers

Collection slots kept

Report turnaround time

Report-status calls reduced

Industries that use Lab Management System

Diagnostic Labs →Hospitals, Specialty Clinics and Home Healthcare →

Lab Management System: FAQs

Does it replace our LIS?

No. Your LIS remains the system for testing. The accelerator works around it.

Does it support franchise or partner centres?

Yes. Centres and franchise partners can each be given their own view of performance.

Explore what Lab Management System could do for your business.

Schedule a 30-minute consultation. Tell us the outcomes you're working towards, and we'll show how this accelerator could support them.

Schedule Consultation