Digital Health & Telemedicine
Lead-to-enrollment, teleconsults and programs.
Learn more →Salesforce in India
Salesforce partner for healthcare businesses in India
Digital health startups, labs, pharma companies and distributors across India use Zime to run growth and operations on Salesforce — WhatsApp-first, DPDP-ready and built for Indian ways of working.
What We Do
Zime is an Indian Salesforce consulting partner for healthcare. We implement Sales Cloud, Service Cloud, Health Cloud and Agentforce for digital health and telemedicine companies, diagnostic labs, pharma and API manufacturers, distributors and home care providers across India — with WhatsApp, UPI payment links, Indian telephony and Tally integration, and data handling designed for the DPDP Act.
Who we support
Healthcare businesses in India
Diagnostic Labs
Referrals, home collection and report alerts.
Learn more →Pharma & API
B2B enquiries, quotations and key accounts.
Learn more →Distributors
Orders, schemes and secondary sales.
Learn more →Clinics & Home Care
Patient intake and home care operations.
Learn more →How we deliver
Salesforce shaped around local workflows
WhatsApp-first journeys
Enquiries, reminders and updates where patients already are.
Indian integrations
UPI payment links, Indian cloud telephony and Tally.
Multilingual communication
Message templates in English, Hindi and regional languages.
Working with Salesforce India
We collaborate with Salesforce’s India healthcare teams on scope and licensing.
Designed in from the start
Regional requirements
Digital Personal Data Protection Act, 2023
Consent capture, purpose-based access, retention rules and audit trails designed in.
Data residency
Salesforce hosting options for keeping data in India, where available for your products.
Frequently asked questions
Is Salesforce affordable for Indian healthcare businesses?
Yes, when scoped well. We recommend the smallest licence set that fits your goals and build on proven healthcare accelerators.
Do you support WhatsApp and UPI?
Yes. We connect WhatsApp Business messaging for enquiries, reminders and updates, and send UPI-enabled payment links through your payment gateway.
Does Salesforce comply with the DPDP Act?
DPDP compliance depends on how a system is configured and used. We design consent capture, purpose-based access, retention and audit trails so your Salesforce setup supports your DPDP obligations.
Can you work with our Salesforce account executive?
Yes. We regularly work alongside Salesforce’s India teams to shape scope, licensing and demos for healthcare customers.
Where in India do you work?
We work with clients across India, on-site where it helps and remotely otherwise.
Let's talk about your healthcare workflows.
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