Salesforce Consulting Partner · Healthcare & Life Sciences
Delivering healthcare business outcomes, enabled by Salesforce.
Zime is a Salesforce consulting partner for digital health, telemedicine, diagnostic labs, pharma and distributors in India, the United States, APAC and the Middle East. We design Health Cloud, Sales Cloud, Service Cloud and Agentforce solutions around the outcomes that matter to your business — from enrollment and referrals to turnaround and retention.
Healthcare experienceSeasoned founding teamSolutions tied to outcomes
Trusted by leading businesses
75% fasterAgent onboarding for a US-based health insurance provider — 16 weeks to 4
20Salesforce implementations delivered
15Ready-built accelerators
Regions ServedIndia, the United States, APAC and the Middle East
What we do
What does Zime do as a Salesforce healthcare partner?
Zime designs, builds and supports Salesforce solutions for healthcare businesses. We connect patient, member and partner journeys — from first enquiry to enrollment, care and repeat business — on Health Cloud, Sales Cloud, Service Cloud and Agentforce, integrated with your EHR, LIS, ERP, telephony and WhatsApp.
Built for the healthcare businesses that grow on relationships.
Digital health companies, labs, pharma and distributors win on referrals, enrollments and repeat orders — exactly where Salesforce delivers measurable returns.
We have delivered Salesforce for health insurers, digital health companies, labs, pharma manufacturers and distributors. We understand patient, member and partner journeys — and the regulations around them — before we touch the platform.
Seasoned founding team
Zime is led by founders with [XX]+ years of combined experience across healthcare, enterprise technology and Salesforce delivery. A founder stays involved in every engagement, backed by a dedicated team of architects, developers, analysts and project managers.
Solutions tied to outcomes
Every solution we design starts from the business outcome it should improve — faster enrollment, quicker turnaround, stronger retention — and is built so leaders can see the impact.
Ready-built healthcare acceleratorsAI built into the solutions we deliverCompliance designed in: HIPAA, DPDP and regional lawsAbout Zime →
16 → 4weeks to onboard a new service agent
Case study · Health insurance · United States
How a US-based health insurance provider cut agent onboarding from 16 weeks to 4
New member-service agents practised the 10 most common real scenarios in a Health Cloud training sandbox. Each step was scored for accuracy, and facilitators tracked every cohort's readiness in reports.
A Salesforce healthcare partner is a consulting firm in the Salesforce partner program that specialises in implementing Salesforce for healthcare and life sciences. Zime implements Health Cloud, Sales Cloud, Service Cloud and Agentforce for digital health, telemedicine, labs, pharma and distributors in India, the US and the Middle East.