Healthcare accelerator

Home Care

Connect the home care journey from the first family call to ongoing visits — so every enquiry is followed up and families stay informed.

Home healthcare providersElder carePost-hospital nursing

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Illustration of a home care dispatch screen built on Salesforce

What We Do

Home Care is a Zime accelerator on Salesforce that connects the home care journey from first family call to ongoing visits. It is designed to improve conversion, on-time care and family satisfaction.

What business challenge does it address?

Home care providers win business on the phone and deliver it in homes across a city. Without one system, enquiries go cold, scheduling becomes a daily scramble and families are left chasing updates.

Family enquiries that go cold

Caregiver schedules spread across spreadsheets

Families without visibility of care

What it brings together

From the first call to every visit

Win the enquiryEvery family call followed up quickly and consistently.

Plan the careCaregivers and visits organised in one view.

Keep families informedFamilies updated without extra calls.

Built on Salesforce Sales Cloud and Service Cloud

Tied to outcomes

The business outcomes it is designed to improve

Technology is the enabler. These are the results Home Care is shaped around.

Enquiry-to-care conversion

Visits on time

Family satisfaction

Package renewal rate

Industries that use Home Care

Hospitals, Specialty Clinics and Home Healthcare →Digital Health & Telemedicine →

Home Care: FAQs

Can caregivers use it on their phones?

Yes. Caregivers can work from the Salesforce mobile app in the field.

Can hospitals refer patients to us through it?

Yes. Referral partners and the patients they refer can be tracked as part of the journey.

Explore what Home Care could do for your business.

Schedule a 30-minute consultation. Tell us the outcomes you're working towards, and we'll show how this accelerator could support them.

Schedule Consultation