Service Offerings

Business Transformation using Salesforce

Whether you're launching products, automating customer service, or analyzing data, we're here to guide you through every step of your Salesforce journey. Let us help you unlock your business's full potential.

Advisory Services

Zime was founded by a team of Consultants that has assisted industry-leading businesses. Our advisory services are designed keeping in mind your products, vision, goals, budgets, and timeline.

Needs Assessment

Our expert team analyzes your processes, identifies pain points, and defines objectives for your Salesforce implementation. We determine specific requirements to tailor solutions that maximize your ROI.

Process Optimization

The goal of any process optimization is improve business efficiency. We identify inefficiencies, redesign workflows, and implement automation to enhance productivity, reduce costs, and improve user adoption and satisfaction.

Architecture Design

Architecture planning goes a long way in ensuring your system is able to keep up with current and future demands. We design scalable, efficient systems, integrate with existing infrastructure, and ensure data security to maximize your CRM automation.

Implementation Planning

CRM Plans naturally evolve over time. We follow an agile approach to solve your implementation challenges in the most efficient manner. Our project teams create phased rollout plans, set realistic timelines, allocate resources effectively, and establish clear milestones to ensure accurate visibility.

Change Management

Our team facilitates smooth Salesforce adoption across your organization. We develop communication strategies, provide tailored training programs, and offer ongoing support to ensure user buy-in and maximize system utilization.

Governance

We focus on ensuring compliance, security, and streamlining management of Salesforce environments. Our team provides strategic oversight, risk mitigation, and data integrity, helping organizations optimize their Salesforce usage while adhering to regulatory standards.

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Managed Services

Our proactive approach and expert team provide round-the-clock support, allowing you to focus on your core business while we efficiently handle your Salesforce needs.

Ongoing Maintenance

Zime provides expert Salesforce Ongoing Maintenance, offering continuous support, system optimization, troubleshooting, and feature enhancements to ensure your Salesforce platform runs smoothly and efficiently year-round.

Release Management

Our Salesforce Release Management services ensure seamless deployment of new features, updates, and customizations, minimizing risks while maintaining system stability and maximizing the value of each release.

Custom Development

Our experienced delivery team is skilled in various technologies within and outside of the Salesforce ecosystem. So, if you are looking at automating processes or introducing a software app our team can provide the right solution.

Analytics & Reporting

We deliver customized insights through powerful visualizations, helping businesses track performance, make data-driven decisions, and optimize strategies for growth and efficiency. We provide accurate forecasting to your leadership to help them make informed decisions.

Salesforce Administration

Your business keeps evolving and so do your people. We ensure the right people have access to the right tools and data, and nothing else. Our team proactively manages your Salesforce platform, protects your data, and shares regular updates with your IT team.

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Salesforce Implementation

Our seasoned consultants ensure a seamless integration, empowering your team with customized CRM solutions that drive growth and enhance customer relationships.

Needs Assessment

We work with your project teams in understanding how your current processes are handled and the desired changes they are striving for. In this phases, our team also reviews integrations with third party systems that may require modifications to.

System Configuration

Our certified Salesforce Developers build your Salesforce solutions based on business requirements, best practices, and our experience on hundreds of Salesforce Implementation projects.

We also transform your AppExchange ideas to full products.

Data Migration

Your data is your asset and will help you meet your Sales and Service goals. Migrating this data from your old systems to Salesforce is a critical and, often, a challenging task. We meticulously migrate your data in a combination of manual and automated data migration processes.

System Integration

Our System Integration service seamlessly connects Salesforce with your existing systems, enabling smooth data flow, improved efficiency, and enhanced business performance through customized, scalable integrations tailored to your unique needs.

User Training

We offer User Training and Documentation on your Salesforce solution and use cases to equip your users with the knowledge and resources needed for success. We offer tailored training and clear documentation to ensure confident, effective platform use.

Post Launch Updates

We ensure your system stays optimized after deployment. We provide continuous updates, enhancements, and support, ensuring your Salesforce environment evolves with your business needs.

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Staffing

Zime connects businesses with top-tier IT talent through our strategic staffing solutions, bridging skill gaps and accelerating project timelines.

Certified Salesforce Experts

We offer Staff Augmentation services on several leading Salesforce solutions, including:

- Sales, Service, Marketing Cloud

- Platform Developers

- Architects

- Industry Solutions (Manufacturing, Health, CPQ, FSL)

Flexible Engagement Model

We provide a flexible engagement model based on:

- Daily/Weekly/Monthly/Long Term assignments

- Onsite/Offshore/Remote/Hybrid Location based engagements

Partnerships with
Solution Leaders

The Salesforce ecosystem has been constantly evolving. We have agreements in place with several partners specializing in specific Salesforce solutions and verticals. So, Zime can be a one-stop-shop for many of your Salesforce needs.

Other Technologies

Zime has skilled developers and partners with a proven track record working on several technologies including Microsoft SharePoint, .NET, Python, PHP, Angular, React, Node, Kotlin, etc.

If you require any app development assistance we are there to help.

Hire & Train

We partner with leading recruiters and trainers with over 15 years experience to help you build and scale your Salesforce practice.

Our team has assisted leading multinational companies in scaling up their Salesforce team while also providing ongoing tech support.

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Want to understand how your business can benefit from our services?

Why Choose Zime As Your Salesforce Partner

1. Experienced Salesforce Consultants

Zime boasts a growing team of seasoned Salesforce Consultants with deep industry knowledge and technical expertise. We specialize in a comprehensive range of Salesforce solutions, including Sales Cloud, Service Cloud, Marketing Cloud, Data Cloud, Pardot, Experience Cloud, Health Cloud, Manufacturing Cloud, Field Service Lightning, CPQ, and Vlocity. Our broad expertise enables us to deliver tailored solutions across diverse business sectors and technological requirements.

2. Built on a Solid Foundation

Founded by seasoned experts with over 25 years of experience, we specialize in crafting custom and packaged solutions for businesses of all sizes. We align our expertise with our customers' needs, addressing complex challenges that impede growth. Our focus is on deploying solutions that yield measurable business outcomes.

3. Pursuit towards Customer Excellence

At Zime, we work towards results more than just these spoken words. We understand that business demands keep changing sometimes. Our constant focus on product innovation and discovery of new solutions to solve emerging problems has enabled us to take these challenges head-on. We do this by building expertise in newer technologies and developing POCs to breakdown larger problems into smaller individual solutions that could be easily plugged in to your Salesforce solutions.

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